REMORA2 — Freight Recovery
Freight recovery, carried through to the money.
Give REMORA2 your freight invoices, carrier agreements and shipment records. We validate defensible discrepancies, prepare the recovery evidence, carry approved cases through human-controlled carrier follow-up, and reconcile recognized settlement. 30% of realized recovery, nothing otherwise.
This is not the free scanner. The scanner runs in the customer's browser and VSN sees nothing from that scan. Freight recovery is managed work: reconciling carrier invoices against rate cards and shipment records, on files sent under an agreement, paid only from cash that actually comes back.
If you are comparing this against freight audit and payment software — parcel, LTL, FTL or carrier invoice audit — this is the recovery half of that category, and only the recovery half. REMORA2 does not pay your carriers and does not post to your ledger. It validates the discrepancy, prepares the claim, pursues it under your approval, and is paid from what actually lands.

Recovery execution
From a questionable carrier charge to reconciled cash.
Detection is the first eighth of the job. These are the other seven.
- 01
Validate the discrepancy
Each candidate charge is checked against the carrier agreement and the shipment record before it is treated as a claim.
Gate: evidence, not a score
- 02
Build the evidence package
The invoice charge, the applicable contract term, the shipment evidence and the calculation are bound into one package per discrepancy.
One package per case
- 03
Get your approval
You approve the specific claim and the amount. Nothing reaches the carrier before you have.
Gate: your approval
- 04
Raise the claim
The approved claim is raised with the carrier and the exact artifact that was sent is recorded against the case.
Human-controlled contact
- 05
Follow up and track replies
Unanswered claims stay in a follow-up queue. Carrier replies are recorded against the case they belong to.
Nothing is dropped silently
- 06
Verify settlement
A carrier agreeing is not money. Refunds and applied credits are matched to recognized settlement evidence.
Gate: settlement evidence
- 07
Reconcile the recovery
Realized recovery is reconciled back to the case in the currency it arrived in. Partial recovery stays partial until the balance is resolved.
Output: reconciled cash
- 08
Close
The case closes against what actually came back, not against what was claimed. The 30% is calculated from that number.
Fee follows realized recovery
How it is paid
30% of cash actually recovered
How it is paid. VSN keeps 30% of money that has actually landed back with you: a refund received, or a credit note applied against an invoice you had already paid. Not on findings, not on claims filed. If nothing comes back, you pay nothing.
No licence, no monthly fee, no minimum, no setup fee, no cap. You approve every claim before it goes to the carrier.
The first engagement covers the last 12 months of carrier invoices. The review period itself is determined from the actual carrier agreement and available evidence. REMORA2 does not assume a universal claim window.
Why the fee is built this way. An audit platform is measured on invoices covered and errors detected, and is usually priced on one of those. Neither number is money. Tying the fee to realized recovery means REMORA2 is paid for the part of the work that is hardest and least automatable — pursuing the claim until the carrier settles it — and paid nothing for producing a longer list.
What we need
Four evidence sets
A freight recovery case is prepared from these source classes. Files move only after agreement.
- Carrier invoices
- Freight contracts / rate cards
- Shipment / TMS records
- Credit and refund history
What we check
Charged against agreed
- Incorrect contracted rates
- Duplicate freight charges
- Invalid fuel or accessorial surcharges
- Weight discrepancies
- Distance discrepancies
- Zone discrepancies
- Service-level discrepancies
- Charges for cancelled or nonexistent shipments
- Missing carrier credits
What you get
Evidence-backed recovery cases, then the follow-up
Each defensible discrepancy becomes an evidence-backed case and, where appropriate, a dispute package — and then it is pursued, tracked and reconciled rather than handed over as a list.
The dispute package binds:
- carrier invoice charge
- applicable contract/rate-card term
- shipment/TMS evidence
- discrepancy calculation
- potential recovery amount
- supporting evidence references
- dispute-ready explanation
Economic doctrine
Potential recovery is not realized recovery.
These lines are not moved to make a number look better.
A machine finding is potential recovery only.
Operator review is not settlement.
Customer approval is not settlement.
Carrier acknowledgement is not settlement.
A credit note alone is not realized recovery unless it is economically applied.
A refund must be matched to recognized settlement evidence.
Partial settlement remains partial.
Currencies never blend.
The boundary
REMORA2 does not contact carriers autonomously.
Carrier communication is human-controlled. You approve the claim and the amount before anything is sent.
The exact artifact that was sent is recorded against the case.
Unanswered claims are followed up rather than quietly abandoned.
Carrier replies are tracked against the case they belong to.
Settlement is verified before anything is described as recovered.
No self-service freight detector runs on this page. The free AP scanner does not read freight contracts or TMS data; duplicate carrier charges and unused carrier credits can still surface there because carriers are suppliers like any other, but that is the accounts-payable scanner, not a freight-specific detector.
Files and agreement
Nothing moves before the agreement
Files are exchanged only after agreement. The engagement requires appropriate contractual and data-processing arrangements. No files move before that.
This managed lane is different from the free scanner. VSN receives the files you send under that agreement. This page has no upload field and no document drop zone.
Before you sign
Want a first answer before signing anything?
Filter your accounts-payable export down to your carriers — freight, parcel, courier and haulage suppliers — and run it through the free scan.
That will surface candidates inside the AP data alone. It is an entry point, not a recovery: nothing it returns has been validated against a rate card or a shipment record, and nothing it returns is money.
The rest needs the carrier agreement and the shipment records. That is the recovery work.
START THE ENGAGEMENT
Request a freight recovery scope
We will reply with what to send, in what format, and the agreement that comes first. No files move before that. 30% of what comes back, nothing otherwise.